As a software company, we are focused on developing the platform functionality required to support our clients’ needs. Consultation and collaboration around tactical and strategic system solutions begins with your account team. Expert users of RxAgile, as well as seasoned PBM professionals, are your expert guides to system functionality and how to achieve your aims within RxAgile. Should new functionality be required, we have a process for our clients to request new functionality. And because of this collaborative approach, we can bring new programs to market faster than our competitors because our platform is highly configurable, and our teams release code on a continuous basis. 


New functionality requests are initiated on the client’s behalf by the client support team or by the client directly, at the JIRA-based client portal. These requests are vetted by the product/engineering group, with client consultation as needed for solutioning and defining requirements. This evaluation process is generally completed within 45 days for larger initiatives. We proactively communicate the status of the request, and real-time status is also available for self-service via the JIRA-based client portal.

What else would you like to learn about today? 


Transformative Model

Transparency, control, flexibility are all long over due. We got here as fast as we could.



This is table stakes for us. Find out just how well we do this.


Service Model

We're here for you. In the way we wished our PBM was there for us and wasn't.



Dig into more details about the claims adjudication engine that could.


Business Accelerators

Whether you're new or been there, we've got an accelerator for you.


Security & Continuity

We're rather proud of all the badges we've earned and the downtime we haven't had.



Beyond reports, data, and analysis, find out how to optimize your business.



Our recommendations leverage automation and machine learning.


Who We Are

Learn more about our leadership and why we decided to build these platforms.