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Training

System training is led by the Service Delivery Manager, scheduled during the implementation phase, and provided ongoing as needed.

Training material is curated in accordance with your specific configuration of RxAgile functionality. It is based on the same material used to train RxSense employees.

 

Similarly, user manuals and guides are provided with content tailored to your functional use of the platform (although RxSense maintains a full manual should this be needed). Training is provided by experienced system users selected expressly for their real-world PBM claims platform experience.
 

Complementing live training, as part of our commitment to continuous improvement, we are implementing an in-platform experience for contextual learning which includes guided tutorials, tooltips, and a knowledge base for RxAgile. Learn about new features as soon as they are released within the system.

User onboarding can become virtually self-serve and at the user’s own pace, in the style that works best for them. Users can select from embedded videos, checklists, and a robust resource center providing all users access to content appropriate for their needs for day-to-day function, assisted by simple and easy functionality: 

 

  • Guides new users through initial onboarding and orientation

  • Standard function tutorials

  • Tooltips

  • Checklists with sets of 3-5 standard operations needed to complete onboarding. Remembers where users left off, ready for next session. 

  • Embedded video learning

  • New feature promotion

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What else would you like to learn about today? 

 

Transformative Model

Transparency, control, flexibility are all long over due. We got here as fast as we could.

 

Interoperability

This is table stakes for us. Find out just how well we do this.

 

Service Model

We're here for you. In the way we wished our PBM was there for us and wasn't.

 

Adjudication

Dig into more details about the claims adjudication engine that could.

 

Business Accelerators

Whether you're new or been there, we've got an accelerator for you.

 

Security & Continuity

We're rather proud of all the badges we've earned and the downtime we haven't had.

 

Analytics

Beyond reports, data, and analysis, find out how to optimize your business.

 

Strategies

Our recommendations leverage automation and machine learning.

 

Who We Are

Learn more about our leadership and why we decided to build these platforms.