Helping a health system gain independence

For more than 65 years, North Kansas City Hospital (NKCH) has been the Northland's preferred healthcare provider, with a vision to provide hope and healing to every life they touch.

North Kansas City Hospital is an acute care facility with 451 licensed beds and 550 physicians representing 49 medical specialties. From their award-winning cardiovascular and orthopedic programs to their cancer, emergency, neurosciences, spine, women’s and other services, NKCH provides a lifetime of care.

Overview

North Kansas City Hospital was feeling the strain of rising pharmacy costs within its employee plan. With a well-equipped pharmacy department and a commitment to achieving significant savings, the hospital focused on identifying strategies to reduce expenses while maintaining excellent care for its plan members.

What They Needed:

• A pharmacy-tech partner to bring their vision to life.

• They wanted transparency, not a traditional PBM model.

• Required a flexible solution, from full to self-service.

• Needed full access to data, reports, and formulary control.

The Solution

North Kansas City Hospital now manages their pharmacy benefits independently through RxIQ Enterprise, giving them the flexibility to design and tailor their plan to best meet the needs of their employees and community. 

Additionally, it positions NKCH to explore opportunities to compete as a regional PBM, backed by RxSense’s expertise.

• Decide how best to serve their employees and community  

• Gain full control over their formulary  

• Take on responsibilities at their own pace  

• Optimize revenue, reduce costs, increase local pharmacy volumes, and boost copay/coupon income  

“I feel very fortunate that we made the right decision!”

-Denny Fugate, Pharm.D., Senior Pharmacy Director, North Kansas City Hospital

What made RxSense different?

We knew we needed a true technology expert to successfully bring this type of program in-house. You could literally check the boxes with their à la carte model that allowed us to take charge of key areas within the prescription plan while relying on their expertise for the aspects where we needed additional support.

What was your experience like?

Their team answered everyday questions for us and even more critical ones ones like: “How will this formulary decision affect our rebates?” - Through all of it, RxSense was patient and consistently provided accessible resources.